It is time for radical change in the construction industry. Developers, operators and users – from shoppers to office tenants and residents – are demanding more from their buildings. Indeed, there is a demand for buildings that are more intelligent, easier to maintain, more enjoyable to use, offering innovative services that improve quality of life and, where possible, offer commercialization opportunities. Yet at the same time there is massive pressure to minimize capital expenditure and to reduce life-cycle costs.